On October 29, 2026, the U.S. Consumer Product Safety Commission announced that DREO is recalling certain DR-HSH015 space heaters because they can overheat and ignite, posing fire and burn hazards. About 338,800 units were sold in the United States (plus additional units in Canada). DREO has received 17 reports of heaters igniting, including three with property damage and one burn injury to the hand. (cpsc.gov)
The recall covers black ceramic electric heaters, about 11.5 inches wide and 13 inches tall, with a remote control. Only units manufactured from April 2025 through January 2026 are included. The model number and manufacture date (YYYY/MM) are printed on a label on the underside of the unit.
Consumers should stop using an affected heater immediately, unplug it, and contact DREO for a free replacement. Registration is at recallrtr.com/spaceheater. You will be asked to cut the power cord and upload photos as instructed. DREO can also be reached toll-free at 833-820-0887 (Monday–Friday, 8:30 a.m. to 6 p.m. ET) or at [email protected]. Official FAQ details are on DREO’s safety recall page.
These heaters were sold at Costco stores nationwide and online at Dreo.com, BestBuy.com, Kohls.com, Lowes.com, QVC.com, HomeDepot.com, B2BRenew.com, and Costco.com from September 2025 through October 2026 for about $70 to $110.
Source: CPSC recall 27-054, October 29, 2026, and DREO official safety recall FAQ.
Sources:
- https://www.cpsc.gov/Recalls/2027/DREO-Recalls-DR-HSH015-Space-Heaters-Due-to-Fire-and-Burn-Hazards
- https://www.dreo.com/pages/safety-rc
- https://www.recallrtr.com/spaceheater
Related service: general repairs.
Questions about this topic
Is my heater included?
Only model DR-HSH015 (Whole-Room Heater 715) with date codes 2025/04 through 2026/01 on the bottom label is included. Other DREO models are not affected.
How do I register for a free replacement?
Go to recallrtr.com/spaceheater. Upload a photo showing the label, the word Recall plus your five-digit destruction code written in permanent marker, and the cut power cord.
What is the remedy and timeline?
DREO offers a free replacement. After your claim is approved, delivery is estimated at about 10 business days after shipment. A receipt is not required.
Can I keep using it if it works fine?
No. Stop using the heater immediately even if it never had a problem, then register for the recall.